Quality Assurance Manager in Tulsa, OK at Ducommun

Date Posted: 6/18/2022

Job Snapshot

Job Description

Quality Assurance Manager 

This senior leadership position will oversee all quality functions within the Tulsa Performance Center and report to the Senior Performance Center Director.  This person will have 8 direct reports and oversee a department of 35-40 team members.

Who are we?

Founded in 1849, Ducommun is the oldest company in California.  Starting as a hardware supply store during the California Gold Rush and eventually assisted in the birth of the aerospace industry in Southern California by providing aircraft aluminum to early aerospace pioneers like Lindbergh, Douglas and Lockheed. 

Today Ducommun is a global provider of innovative manufacturing solutions for customers in the aerospace, defense and industrial markets.  We specialize in electronic and structural systems, producing complex products and components for commercial aircraft platforms, mission-critical military and space programs, and sophisticated industrial applications. 

Our facility in Tulsa, OK manufactures circuit cards for our defense customers.

Job Summary

Ensure all products manufactured are built and tested to quality standards. Lead quality programs and direct standards.

Essential Functions:

•       Provide day-to-day leadership for quality assurance programs and influence of attitudes toward people, departments and company teamwork in general.

•       Guide the quality team in terms of present and future requirements 

•       Promote the concept of individual responsibility for quality assurance

•       Set the standards for interdepartmental actions and integration of quality planning with product and operations planning.

•       Set standards for good relations and communications with customers and regulatory agencies. 

•       Determine effect of quality requirements and regulations on all segments of facility activities.

•       Lead efforts to identify and obtain regulatory approvals

•       Direct department and facility toward continual dedication to prevention of defects, continuous improvement and lean manufacturing/Six Sigma concepts.

•       Participate in recruiting, selection, and development of all operations personnel through maintaining discipline and personnel relations, interviewing screened applicants. Provide input for hiring, terminations, transfers, salary adjustments and promotions.

•       Determine specific quality goals and objectives. Support facility fiscal and schedule goals.

•       Stimulate timeliness, decisiveness, and clarity of quality decisions and assure that criteria are appropriate to meet goals.

•       Direct the evaluation of processes and records through audits and trend analysis for current and future requirements.

•       Manage vendor base to assure quality and on-time delivery parts are received.

•       Maintain appropriate ISO certification requirements and coordinate registration activities as management representative.

•       Adhere to  the General Requirements of Team Members

•       Perform other assignments as required

Required Skills & Qualifications:

  • Knowledge of auditing processes
  • Electronics Manufacturing Experience with military and/ or Commercial customers
  • Demonstrated project management experience—planning, budget, allocation of resources
  • Negotiation and conflict management skills together with demonstrated experience troubleshooting and problem-solving
  •  Excellent written and verbal skills to interact with people at all levels inside and outside Ducommun
  • Proficient in technical writing with good documentation skills
  • Knowledge of regulatory requirements (UL)
  • Working knowledge of SPC, TQM
  • Lean Manufacturing, Six Sigma, ISO, and Mil Specs, as applicable
  • Demonstrated ability to communicate with customers and project company image to attract business.
  • Intermediate level of computer skills in email, Word, Excel, PowerPoint, Access, and MRP/ERP.
  • Leadership skills—people management, meeting facilitation, and customer support
  • Ability to multitask efficiently and adapt within a rapidly changing environment
  • Exceptional organization skills are required, with emphasis on attention to details

Required Experience/Education/Training/Certifications:

  • Bachelors degree in Electrical or Mechanical Engineering or Business
  • Minimum 5-7 years progressive experience in quality management with supervisory experience, including military, where applicable, and commercial customers

Licenses, Certifications, etc.:

  • Black Belt certification
  • Auditing certification

Equal Opportunity Employer Veterans/Disabled

11616 East 51st Street
Tulsa, Oklahoma, 74146
United States


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Equal Opportunity Employer Veterans/Disabled