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Customer Quality Engineer 1 in Huntsville, AR at Ducommun

Date Posted: 12/17/2018

Job Snapshot

Job Description

Customer Quality Engineer 1

Job Description



Job Title: Customer Quality Engineer 1                                  Job Code: 001320

DIV/Location/Dept: EIS/HVL/PI                                                # Employees Supervised: 0

Reports To: Manager Product Integrity                      FSLA Status: Exempt

Job Summary & Essential Functions: Support quality for current and future manufacturing requirements and determine the most effective methods to improve productivity through the management of people and technology.     


       Essential Functions

% of Time

• Review and analysis of the customer PO to assure compliance.


• Provide Customer requirements to Manufacturing in the form of Quality Flow Down requirements.


• Facilitate customer corrective actions request (CCAR) responses by providing support to Customers including root cause analysis and corrective and preventive actions to resolve problems in manufactured product.


• Data mining for trend analysis of defects and Key Performance Indicators (KPI)


• Requires colloboration and coordination with other functional groups as well as weekly progress updates to communicate status of open action items.


• QA representative at meetings as required


• Assist with Annual Internal Audits and Product Process Audits to ensure compliance.


• Assist in defining and monitoring the quality management system and in developing an organizational culture that stresses quality processes.


• Perform other assignments as required.


• Assist in monitoring personnel and processes to ensure compliance with company guidelines, policies and procedures. Update area supervision regarding concerns.


• Assist and support other special projects and tasks as necessary.


Skills & Qualifications

Required Skills & Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, qualifications, competencies, abilities and any physical demands if required.  Physical demands are representative of those that must be met by an employee to successfully perform the essential requirements of this job. 


Knowledge, Skills and Abilities:

  • Demonstrated knowledge of basic manufacturing and assembly processes together with work measurement and work standards.

  • Proficient in technical writing, good documentation skills; attention to detail is critical; ability to read and interpret engineering drawings required.

  • Demonstrated analytical expertise including ability to plan, resolve problems effectively, and establish priorities.  Understanding of DOE, 6-Sigma, Lean Manufacturing desired.

  • Intermediate level of computer skills in email, Word, Excel, PowerPoint, Access, Microsoft Project and MRP/ERP.

  • Demonstrated ability to communicate with customers and project company image to attract business.

  • Negotiation and conflict management skills together with demonstrated experience troubleshooting and problem-solving.

  • Ability to multi-task efficiently and adapt within a rapidly changing environment.

    Physical Demands (reasonable accommodations may be made, if necessary):

    Physical Abilities                                            Lift /Carry       

    Stand - Frequently                                            10 lbs or less - Occasionally

    Walk - Frequently                                             11-20 lbs - Occasionally           

    Sit - Continuously                                             21-50 lbs - N/A

    Climb – N/A                                                      51-100 lbs - N/A

    Crawl - N/A                                                       Over 100 lbs - N/A

    Squat or Kneel - Occasionally                          

    Bend - N/A                                                        Push / Pull

    Fine Manipulation - N/A                                     10 lbs or less - Occasionally

    Reach Outward - Occasionally                          10-20 lbs - Occasionally

    Reach Above Shoulder - Occasionally               20-50 lbs - N/A

    Drive - Occasionally                                         50-100 lbs - N/A

                                                                            Over 100 lbs - N/A


    N/A (Not Applicable) - Activity is not applicable to this occupation

    Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day)

    Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

    Continuously - Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


    Other Physical Requirements:

  • N/A



    Required Experience/Education/Training/Certifications:  To perform this job successfully, an individual must possess the outlined experience level, education, training, minimum years of experience, product or industry knowledge plus any certifications in order to be considered. 

  • Bachelors Degree in Engineering or related field preferred.

  • 2 years minimum experience in a manufacuting setting preferably in a quality role

  • Prior experience with ISO, AS, or NADCAP environments a plus.



Work Environment and Safety Equipment Required: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. 

  • Office environment and light manufacturing environment

  • Ability to wear Personal Protective Equipment (PPE) when in required areas.

  • Ability to travel to other sites occasionally

403 LaBarge Avenue
Huntsville, Arkansas, 72740
United States