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Director, IT Infrastructure in Santa Ana, CA at Ducommun

Date Posted: 4/18/2019

Job Snapshot

Job Description

Director, IT Infrastructure

Job Description

The Director, IT Infrastructure will partner with the company's senior leadership to strategically execute on technology requirements, solutions and drive innovation. This position will lead all IT Operational initiatives to support business goals across multiple sites. The Director, IT Infrastructure will be responsible for driving long term focus in providing scalable solutions so that others may remain productive to ensure competitive advantage.  

Essential Functions

% of Time

• Partners with IT business leaders to develop the vision and strategy of the infrastructure, service support, and business applications ensuring they are aligned with the corporate goals and strategies.

• Lead IT Operations strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization to ensure flexible, effective systems able to adjust to reasonable future demands consistent with business plans.

• Partners with Enterprise Security and Software Engineering to ensure technology deployments and department procedures are in alignment with DevSecOps best practices.

• Collaborates with department heads on project requirements and implementations.


• Oversees IT Operations ensuring reliability and availability of data centers, infrastructure, and core enterprise applications.

• Oversees the Cloud Computing strategy and infrastructure ensuring adherence to ITIL best practices; department procedures; corporate policies; and exceeds the service level expectations of the organization.

• Negotiates, maintains, and complies with software license and maintenance agreements.

• Negotiates and maintains vendor and service agreements.

• Retains and develops a successful team to support IT services; provides guidance and direction to the management team. Supervise recruitment, development, retention, and organization of IT Operations staff in accordance with corporate budgetary objectives and personnel policies.


 Creates and maintains the IT capital and operating budgets.

 Oversees the acquisition of new technology.

 Develops and maintains metrics performance and capacity.

• Develop, track, and control the information technology annual operating and capital budgets, which includes tightly managing expenditures in fidelity to the budget process and approved budgets.


• Researches new technologies and presents recommendations to CIO.

• Prepares and maintains project plans and works with CIO to resolve barriers. Reviews requests for additional information systems services and identifies impact on current planned resources.

• Travels to company sites as needed and maintains on-call availability to ensure service continuity.

• Attends industry seminars, conferences, and training classes to update knowledge and skills.

• Attends team, departmental, and staff meetings to discuss issues and foster teamwork.


• Responsible for the proper handling and management of hazardous waste generated in their work area.

• Performs other duties as assigned including leading projects and participation in project committees


Skills & Qualifications

Required Skills & Qualifications: 

  • Strong experience in implementing business solutions.

  • Experience across a range IT disciplines including infrastructure and data center technologies.

  • Experience negotiating contracts and managing service agreement with technical partners.

  • Experience in managing developing multi-million dollar department/organization operating and capital budgets and effectively planning and managing activities within the established constraints of approved budgets.

  • Demonstrated experience in IT service and support for a multi-site organization.

  • Demonstrated experience in team facilitation, collaboration, negotiations, problem solving, stakeholder management, and project management.

  • Conveys clear and concise message appropriate to intended audience; represents Ducommun in a professional manner through effective verbal and written communication; and ability to work with employees at all levels.

  • On-call availability and ability to work under pressure.

  • Keep current with trends and issues in the IT industry, including current and evolving technologies and prices.

  • Advise, counsel, and educate management on their competitive or financial impact.

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.

  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.

  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.

  • Ability to effectively organize, prioritize, multi-task and manage time.

  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.

  • Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.

  • Ability to exercise strict confidentiality in all matters.

Physical Demands (reasonable accommodations may be made, if necessary):

Physical Abilities                                        Lift /Carry     

Stand - Occasionally                                   10 lbs or less - Frequently

Walk - Occasionally                                     11-20 lbs - Occasionally    

Sit - Continuously                                         21-50 lbs - Occasionally                

Climb – Occasionally                                   51-100 lbs - N/A

Crawl - Occasionally                                    Over 100 lbs - N/A

Squat or Kneel - Occasionally                  

Bend - Occasionally                                    Push / Pull

Fine Manipulation - Occasionally               10 lbs or less - Occasionally

Reach Outward - Occasionally                  10-20 lbs - Occasionally

Reach Above Shoulder - Occasionally      20-50 lbs - Occasionally    

Drive - Occasionally                                   50-100 lbs - N/A

                                                                   Over 100 lbs - N/A


N/A (Not Applicable) - Activity is not applicable to this occupation

Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day)

Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

Continuously - Occupation requires this activity more than 66% of the time (5.5+ hrs/day)


Other Physical Requirements:

  • Ability to speak, see and hear other personnel and/or objects.

  • Ability to communicate both in verbal and written form.

  • Ability to travel within the facility, within region, and nationally by car and plane.

  • Capable of using a telephone and computer keyboard.


Required Experience/Education/Training/Certifications:  To perform this job successfully, an individual must possess the outlined experience level, education, training, minimum years of experience, product or industry knowledge plus any certifications in order to be considered. 

  • Bachelor's degree in an IT related field or equivalent experience. Master's degree preferred. If equivalent experience, high school diploma required.

  • Minimum twelve years of experience in Information Technology with at least five years in leadership, including experience in strategic planning and execution.

  • Proficiency in MS Office including intermediate knowledge in Word and Excel.

  • Demonstrated experience with ITIL, COBIT, or other IT control frameworks; ITIL preferred.

  • Knowledge and experience in DevSecOps preferred.


Work Environment and Safety Equipment Required: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

  • Office environment and light manufacturing environment

  • Ability to wear Personal Protective Equipment (PPE)  

  • Ability to travel to other sites occasionally    

200 E. Sandpointe, Suite 700
Santa Ana, California, 92707
United States