Director, Product Integrity - DCO in Santa Ana, CA at Ducommun

Date Posted: 7/29/2018

Job Snapshot

Job Description

Director, Product Integrity - DCO

Job Description

Job Summary & Essential Functions:  The following describes in general terms the purpose and scope of the position. In a short paragraph describe the general purpose of the job, why the job exists.  Following the paragraph, list in bullet fashion criteria which supports the paragraph with examples of the types of work performed by employees assigned to this job classification.  These may be “essential functions” and/or “additional responsibilities”.

The Director of Product Integrity will act as an integral member of the senior leadership team, creating net value for Ducommun and the business groups by leading the product integrity functional team within tier business group. This leadership role is integral in ensuring the all-encompassing Quality Management System is ensuring the highest level of process/product integrity, discipline and control throughout all areas of business.

The individual is responsible for all aspects of the product integrity process, providing leadership and aligned organizational direction for the comprehensive quality function across strategic business unit/operations center.

Scope of leadership includes product integrity strategic/tactical planning and execution activities associated with all related business processes, from point of order enter through to customer receipt of product to ensure quality, delivery and cost objectives are achieved.

   

  • Initiates, promotes and drives lean methodologies across all processes and standard work
  • As a member of the senior leadership staff, promote and demonstrate the guiding principles, vision, mission and values of Ducommun.

  • Ensure total product integrity by providing strategic leadership in upholding product integrity vision, culture, structure, management systems and processes across the Company.

  • Champion continuous improvement efforts and defect reduction initiatives to establish effective Quality Management Systems (QMS, NAPCAP, ISO); initiate and implement quality improvement activities as appropriate (Kaizen, Six Sigma) to raise the overall performance of the company’s product lines.

  • Build and lead a high performance product integrity organization.  Includes the development of an operational quality leadership team who can serve as the quality control resource for problem identification, resolution, loss reporting and continuous management. Manage all related talent selection, training, development, and succession planning and performance management. 

  • Provide leadership and education process & programs to all employees as to their impact in quality management systems.

  • Design, implement and document procedures for process control, process improvement, testing and inspection.

  • Establish and implement metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.

  • Perform root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements.

  • Establish collection and analysis systems of statistical data to predict trends that will affect improvement of product quality.

  • Provide input and guidance in the bid proposals, new product developments and new program implementations.

  • Analyze customers’ product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility.

  • Develop quality planning methods for all product lines.

  • Develop process certification standards and assist in process certification.

  • Monitor vendor performance and establish criteria and rating system for critical vendors.

  • Interact with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel.

  • Report to management on quality issues, trends and losses.

  • In partnership with supply chain, ensure external supply chain and supporting processes are aligned and in compliance with overall quality management systems and performance expectations.

  • Participate in internal and external quality audits.

  • Partner continuously with Performance Center Product Integrity leader to co-lead overall “One Ducommun” level product integrity initiatives such as in the development of overall DCO Quality Management System.

Skills & Qualifications

Required Skills & Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, qualifications, competencies, abilities and any physical demands if required.  Physical demands are representative of those that must be met by an employee to successfully perform the essential requirements of this job.  You may list physical demands of the position and what they are, i.e. requires frequent lifting of weights of 10, 25, 50 lbs. or more, requires extended periods of standing, etc.  List the criteria in bullet fashion.

Required Experience/Education/Training/Certifications:  To perform this job successfully, an individual must possess the outlined experience level, education, training, minimum years of experience, product or industry knowledge plus any certifications in order to be considered.  List in bullet fashion what they must possess.

  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Business Administration or related degree is required.  Master Degree in technical or business related area preferred.

  • Minimum of 10-15 years well-rounded experience in Aerospace Quality Management systems, implementation and management in progressively senior positions is required.  Experience must include quality management for diverse complex parts and systems in an aerospace manufacturing environment. Experience working with composites is strongly preferred.

  • A thorough working knowledge of the various customer and industry quality system models such as ISO9000, AS9100 and D1-9000.

  • A broad knowledge of theory and principles of statistics and statistical process control.

  • A thorough working knowledge of the various customer and industry quality system models such as ISO9000, AS9100 and D1-9000 is required.

  • Experience in design/prototype development manufacturing is required. 

  • Six Sigma black-belt certification or equivalent knowledge with a proven track record of business performance improvement.

  • Demonstrated proficiency in managing the integration and deployment of lean manufacturing principals within organization and external suppliers.

  • Sigma black-belt certification or equivalent knowledge with a proven track record of business performance improvement.

  • Diverse experience and knowledge of inspection and control methods, techniques and documentation.

  • Experience working in foreign object damage awareness and understanding of Mil Standards.

  • Experience providing input and leadership to a Material Review Board (MRB).

  • Proven experience building and developing a high performance team of quality professionals.

  • Demonstrated experience developing and managing training of company personnel at all levels is required.

  • Willing to travel approx. 50%

 Additional Knowledge/Abilities/Skills/Tools


  • Strong business acumen.
  • Collaborative and influential leadership.
  • Team building and talent development.
  • Understands and has ability to apply lean methodology and concepts into supply chain processes.

COMPETENCIES

  • A naturally collaborative leadership style and a change agent.
  • Demonstrates strong business acumen and leadership.  Seen as a “go-to” person on critical business and quality issues.
  • A systems oriented mind-set and problem solver with a relentless attitude toward continuous improvement.
  • Strong business acumen.
  • A leader who inspires excellence and has well-honed executive influence skills. 
  • Personally aspires to a career broader than quality management.   
  • Must be capable of operating in a highly matrixed environment. 
  • Superior interpersonal skills, delivers information clearly and factually.  Capable of adjusting to situation or audience
  • A natural leader and mentor, capable of assessing, selecting and developing professionals.
  • Excellent personal presence.  Able to win respect from all levels of the organization and therefore have an immediate impact.
  • Able to work directly with and gain the confidence of senior management, peers and staff.
  • Clear understanding and adherence to ethical principles, company values, code of conduct and policies.

Work Environment and Safety Equipment Required: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Safety glasses, safety shoes and other designated personal protective equipment as required for the position. 

  • Specific vision abilities required include the ability to adjust and focus.

  • Regularly required to stand, walk, sit, use hands to finger, handle, or feel.

  • Must be able to communicate effectively.

  • Must be able to occasionally lift from 1 – 50 pounds.

  • Must be able to handle stress associated with management position.

  • Working conditions are:  60% office environment, 10% manufacturing environment; 30% outdoors.

  • Noise level is moderate in office environment.

  • Hearing protection must be worn in designated manufacturing areas.

  • Fully enclosed shoes, leather construction, must be worn in all manufacturing areas.

  • Safety glasses (ANSI Z87 compliant) required in all manufacturing areas.


200 E. Sandpointe, Suite 700
Santa Ana, California, 92707
United States