Intern, IT Technician in Joplin, MO at Ducommun

Date Posted: 6/7/2018

Job Snapshot

Job Description

Intern, IT Technician

Job Description


Job Summary & Essential Functions:  The following describes in general terms
the purpose and scope of the position. Provide end user support for desktop / end user I.T. hardware, software and network connected devices.  Assist the Network Administrator and / or
Network Supervisor with administrative and data center tasks when directed.

  • Resolve end user help desk tickets such as computer hardware or software problems, new equipment setups and installations, software installations moves, decommissioning, phone and fax issues, etc.
  • Provide end user training as required.
  • Locate and use technical information and / or assistance resources when required
  • Use various hand tools and diagnostic tools when required
  • Responsible for the proper handling and management of hazardous waste generated in their
    work area.
  • Other duties as assigned.





Skills & Qualifications


Required Skills & Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, qualifications, competencies, abilities and any physical demands if required. 
Physical demands are representative of those that must be met by an employee to successfully perform the essential requirements of this job. 

  • Basic I.T. desktop level setup and troubleshooting skills.
  • Basic network configuration and troubleshooting skills.
  • Ability to install Windows Operating Systems and applications like Office, Visio,
    Project, McAfee, ERP clients and various engineering applications.
  • Knowledge of creating and restoring of hard drive images.
  • Must be detail oriented, able to adapt to changes quickly, use creativity to support
    a culture driven by continuous improvement, self directed and able to work with
    minimal supervision.

          Excellent communication skills and a customer service attitude. 

Required Experience/Education/Training/Certifications:  To perform this job successfully, an
individual must possess the outlined experience level, education, training, minimum years of experience, product or industry knowledge plus any certifications in order to be considered. 

          High School Diploma; up to 3 years related experience in job function and/or training;
          equivalent combination of education and experience

  • Minimum 2 years experience in a Microsoft Windows Server and Network environment.
  • I.T. desktop level setup and troubleshooting skills.
  • Basic network configuration and troubleshooting skills.
  • Ability to install Windows Operating Systems and applications like Office, Visio,
    Project, McAfee, ERP clients and various engineering applications.
  • Knowledge of creating and restoring of hard drive images.












1505 Maiden Lane
Joplin, Missouri, 64801
United States