IT Systems Administrator
Job Description
Job Summary & Essential Functions:
Responsible forimplementation, availability, performance, maintenance, troubleshooting,repair and security remediation of the I.T. infrastructure including data centersand related systems, data backup methods and systems, client work stations and anti-virus and related systems.
Essential Functions
% of Time
• Maintain all aspects of the site I.T. infrastructure, resources.. This includes data center equipment and operations, hardware inventories, software licensing, applicable maintenance agreements, subscriptions and service contracts.
• Perform routine remediation of various security vulnerabilities such as certificates, patching, authentication, IIS, SNMP, SMB, printers and out-of-band (iLO, DRAC) equipment.
• Perform Cloud Office 365 security, administrative maintenance, account management and site integrations.
• Ensure maximum uptime of all data center and critical production system related computers by effective troubleshooting and resolution of Operating System and hardware issues.
• Ensure high availability of data including managing all aspects of data backup.
• Responsible for resolving Local Area Network (LAN) issues where applicable and coordinating with the Network Manager regarding network or other infrastructure changes, improvements and Wide Area Network (WAN) / LAN issues.
• Maintain liaison and communications with all departments regarding system activities.
• Prioritize, schedule, review and ensure the timely and complete resolution and documentation of site Help Desk system tickets.
• Assist in the maintenance of the Active Directory Schema and Group Policies while managing site specific User Accounts, Security and Distribution Groups and related change requests.
60%
• Work as required during nights and weekends to support urgent site or IT needs
• Responsible for the administration, maintenance, troubleshooting and repair of specific enterprise applications, including ERP and related applications, when directed.
• Ensure compliance with established anti-virus and related standards
• Execute Standard Work activities.
• Assist team in troubleshooting and support tasks when circumstances warrant.
• Perform and document Disaster Recovery drills for the site when directed.
• Support the I.T. Security, Applications Development, Training / Audit and Network Staff, and the IT Operations staff of other sites to accomplish I.T. Department and Company goals.
• Regularly schedule meetings with site leadership as part of a continuous process improvement/customer focus activity
•
35%
•
• Responsible for the proper handling and management of hazardous waste generated in their work area.
• Performs other duties as assigned including leading projects and participation in project committees
5%
Skills & Qualifications
Required Experience/Education/Training/Certifications: To perform this job successfully, an individual must possess the outlined experience level, education, training, minimum years of experience, product or industry knowledge plus any certifications in order to be considered.
Bachelor’s degree preferred. HS Diploma or GED required.
5 years experience in maintenance, troubleshooting and resolving issues with server and client hardware and operating systems and applications including Microsoft Active Directory, TCP/IP, file and print services, anti-virus and Microsoft Office
Experience with McAfee Admin for Endpoint Security and Application Control, highly desired
Experience in ELK scripting and Dockers, highly desired
Previous IT experience within a manufacturing environment is a plus.
Help Desk management software experience.
Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified I.T. Professional (MCITP) preferred
Microsoft Office 365 experience preferred
Proficiency in MS Office including intermediate knowledge in Word and Excel.
Demonstrated experience with ITIL, COBIT, or other IT control frameworks; ITIL preferred.
Required Skills & Qualifications:
Experience across a range IT disciplines including infrastructure and data center technologies.
Demonstrated experience in IT service and support.
Keep current with trends and issues in the IT industry, including current and evolving technologies and prices.
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
Maintain professional appearance and a proactive, customer oriented attitude.
Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
Ability to effectively organize, prioritize, multi-task and manage time.
Demonstrated accuracy and productivity in a changing environment with constant interruptions.
Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
Ability to exercise strict confidentiality in all matters.
Ability to multi-task, think creatively and work proactively as part of a cross functional team both within and outside of the I.T. department.
Must be detail oriented, able to take direction and prioritize while multi-tasking.
Must be flexible and able to adapt to a changing environment.
Must have excellent written and verbal communication skills.
Physical Demands (reasonable accommodations may be made, if necessary):
Physical Abilities Lift /Carry
Stand - Occasionally 10 lbs or less - Frequently
Walk - Occasionally 11-20 lbs - Occasionally
Sit - Continuously 21-50 lbs - Occasionally
Climb – Occasionally 51-100 lbs - N/A
Crawl - Occasionally Over 100 lbs - N/A
Squat or Kneel - Occasionally
Bend - Occasionally Push / Pull
Fine Manipulation - Occasionally 10 lbs or less - Occasionally
Reach Outward - Occasionally 10-20 lbs - Occasionally
Reach Above Shoulder - Occasionally 20-50 lbs - Occasionally
Drive - Occasionally 50-100 lbs - N/A
Over 100 lbs - N/A
N/A (Not Applicable) - Activity is not applicable to this occupation
Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day)
Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
Continuously - Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements:
Ability to speak, see and hear other personnel and/or objects.
Ability to communicate both in verbal and written form.
Ability to travel within the facility, within region, and nationally by car and plane.
Capable of using a telephone and computer keyboard.
Work Environment and Safety Equipment Required: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Office environment and light manufacturing environment
Ability to wear Personal Protective Equipment (PPE)
11616 East 51st Street
Tulsa, Oklahoma, 74146
United States
Equal Opportunity Employer Veterans/Disabled
Equal Opportunity Employer Veterans/Disabled
