NCM/Shipping Coordinator in Appleton, WI at Ducommun

Date Posted: 8/23/2019

Job Snapshot

Job Description

NCM/Shipping Coordinator

Job Description

The Appleton Performance Center is seeking an NCM/Shipping Coordinator.  The NCM/Shipping Coordinator is responsible for providing administrative support for the site as it relates to non-conforming
materials and shipping processing.  Additional responsibilities include:

NCM (Non-Conforming Materials)

  • Responsible for the management of nonconforming material from discovery or receipt to closure – including component level, assemblies as well as customer failures.
  • Hold regularly scheduled MRB’s for components and assemblies as necessary to drive disposition
  • Ensure NCM tags are completely filled out, entered and corresponding inventory transaction is completed
  • Carry out disposition – return to supplier/credit, scrap/credit, rework, repair, use as is (with customer
    approval) as instructed by MRB
  • Process credit transactions (pending approval by accounting) 


  • Responsible for all of the outgoing shipping for the performance center
  • Maintain the shipping log and shipped not invoiced spreadsheet
  • Order and maintain packaging for the performance center
  • Enter customer shipment information into their various websites 

Additional Responsibilities

  • Responsible for the handling of incoming/outgoing customer RMAs (warranty/service).
  • Obtain RMA numbers from the supplier and follow up to assure credit from suppliers.
  • Adhere to General Requirements of Team Members
  • Responsible for the proper handling and management of hazardous waste generated in their work area.
  • Perform other assignments as required

Skills & Qualifications

Required Experience/Education/Training/Certifications

  • High School diploma required; associate’s degree preferred
  • 2-4 years progressive experience required

Required Skills & Qualifications: 

  • Strong computational skills with the ability to conceptualize and understand technical reports, data, drawings, etc.
  • Intermediate level computer proficiency, including proficient with Microsoft Office – Outlook and Excel
  • Excellent organizational skills and ability to multi-task and handle multiple projects
  • Able to work with a high level of accuracy and with minimal supervision
  • Tenacity to drive issues to closure and pull in resources as necessary
  • Problem-solving and prioritization skills
  • Abilities listed in General Requirements of Team Members


  • Medical
  • Dental
  • Vision
  • Short Term and Long Term Disability
  • Life Insurance
  • 401k
  • Employee Stock Purchase Plan
  • Tuition Reimbursement

2222 East Pensar Drive
Appleton, Wisconsin, 54911
United States


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