Quality Assurance Manager in Tulsa, OK at Ducommun

Date Posted: 7/4/2020

Job Snapshot

Job Description

Quality Assurance Manager

Job Description

Job Summary & Essential Functions:  

Ensure all products manufactured are built and tested to quality standards. Lead quality programs and direct standards.

Essential Functions:

  • Provide day-to-day leadership for quality assurance programs and influence of attitudes toward people, departments and company teamwork in general.

  • Guide the quality team in terms of present and future requirements 

  • Promote the concept of individual responsibility for quality assurance

  • Set the standards for interdepartmental actions and integration of quality planning with product and operations planning.

  • Set standards for good relations and communications with customers and regulatory agencies. 

  • Determine effect of quality requirements and regulations on all segments of facility activities.

  • Lead efforts to identify and obtain regulatory approvals

  • Direct department and facility toward continual dedication to prevention of defects, continuous improvement and lean manufacturing/Six Sigma concepts.

  • Participate in recruiting, selection, and development of all operations personnel through maintaining discipline and personnel relations, interviewing screened applicants. Provide input for hiring, terminations, transfers, salary adjustments and promotions.

  • Determine specific quality goals and objectives. Support facility fiscal and schedule goals.

  • Stimulate timeliness, decisiveness, and clarity of quality decisions and assure that criteria are appropriate to meet goals.

  • Direct the evaluation of processes and records through audits and trend analysis for current and future requirements.

  • Manage vendor base to assure quality and on-time delivery parts are received.

  • Maintain appropriate ISO certification requirements and coordinate registration activities as management representative.

  • Adhere to  the General Requirements of Team Members

  • Perform other assignments as required

Skills & Qualifications

Required Skills & Qualifications:    

  • Knowledge of auditing processes

  • Electronics experience

  • Demonstrated project management experience—planning, budget, allocation of resources.

  • Negotiation and conflict management skills together with demonstrated experience troubleshooting and problem-solving.

  • Excellent written and verbal skills to interact with people at all levels inside and outside Ducommun

  • Proficient in technical writing with good documentation skills

  • Knowledge of regulatory requirements (UL)

  • Working knowledge of SPC, TQM

  • Lean Manufacturing, Six Sigma, ISO, and Mil Specs, as applicable

  • Demonstrated ability to communicate with customers and project company image to attract business.

  • Intermediate level of computer skills in email, Word, Excel, PowerPoint, Access, and MRP/ERP.

  • Leadership skills—people management, meeting facilitation, and customer support

  • Ability to multitask efficiently and adapt within a rapidly changing environment

  • Exceptional organization skills are required, with emphasis on attention to details

  • Abilities listed in  the General Requirements of Team Members

Physical Demands (reasonable accommodations may be made, if necessary):

Physical Abilities                                                                  Lift /Carry            

Stand - Frequently                                                               10 lbs or less - Occasionally

Walk - Frequently                                                                11-20 lbs - Occasionally     

Sit - Frequently                                                                     21-50 lbs - N/A

Climb – N/A                                                                           51-100 lbs - N/A

Crawl - N/A                                                                            Over 100 lbs - N/A

Squat or Kneel - Occasionally                                           

Bend - Occasionally                                                             Push / Pull

Fine Manipulation - N/A                                                     10 lbs or less - Occasionally

Reach Outward - Occasionally                                           10-20 lbs - Occasionally

Reach Above Shoulder - Occasionally                             20-50 lbs - N/A

Drive - N/A                                                                            50-100 lbs - N/A

                                                                                                Over 100 lbs - N/A

N/A (Not Applicable) - Activity is not applicable to this occupation.

Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day).

Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day).

Constantly - Occupation requires this activity more than 66% of the time (5.5+ hrs/day).

Required Experience/Education/Training/Certifications: 

  • Bachelors degree in Electrical or Mechanical Engineering or Business

  • Minimum 5-7 years progressive experience in quality management with supervisory experience, including military, where applicable, and commercial customers

11616 East 51st Street
Tulsa, Oklahoma, 74146
United States


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