Quality Supervisor in Appleton, WI at Ducommun

Date Posted: 2/29/2024

Job Snapshot

Job Description

Quality Supervisor

Supervise, coordinate, facilitate, and provide leadership to employees directly or through group leaders. Outline work procedures and assign duties to meet departmental and company requirements.

Who are we?

Founded in 1849, Ducommun is the oldest company in California. Starting as a hardware supply store during the California Gold Rush and eventually assisted in the birth of the aerospace industry in Southern California by providing aircraft aluminum to early aerospace pioneers like Lindbergh, Douglas and Lockheed.

Today Ducommun is a global provider of innovative manufacturing solutions for customers in the aerospace, defense and industrial markets. We specialize in electronic and structural systems, producing complex products and components for commercial aircraft platforms, mission-critical military and space programs, and sophisticated industrial applications.

Our Facility in Appleton, WI manufactures state-of-the-art circuit boards for Aerospace and Defense as well as Industrial and Medical Industries.

Job Summary

  • Ensure that all contractual and regulatory quality requirements are defined and communicated on assigned customers and programs.
  • Support all departments to ensure control of receiving, in-process and final quality of product.
  • Recommend more efficient and quality-oriented processes
  • Provide customer interface on quality issues and problem resolution
  • Collaborate with sales, purchasing, production, quoting and contract management to establish quality procedures for meeting customer requirements.
  • Interface with suppliers to correct problems dealing with purchased materials.
  • Provide support to manufacturing including root cause analysis and corrective and preventive actions to resolve problems in product manufactured.
  • Assist in defining and monitoring the quality management system and in developing an organizational culture that stresses quality processes.
  • Assist in monitoring personnel and processes to ensure compliance with company guidelines, policies and procedures.
  • Provide daily leadership and direction to employees.
  • Train, advise, and counsel employees on work processes and procedures as well as company policies
  • Regulate work flow to ensure maximum use of capacity and efficiency within department
  • Ensure project and assignments remain consistent with company practices, policies, and regulations (for example: SOX,
  • OSHA, Management System Standards)
  • Interact and support all internal and external customers and set standards that promote good relations and communication
  • Research and troubleshoot problems and corrective actions to allow continuous improvement
  • Promote the concept of individual responsibility for quality work and workmanship standards
  • Track and monitor departmental performance objectives
  • Participate in periodic audits to ensure compliance to company standards
  • Participate in recruiting, selection, and development of all operations personnel through maintaining discipline and
  • personnel relations, interviewing screened applicants
  • Provide input for hiring, terminations, transfers, salary adjustments and promotions
  • Adhere to the General Requirements of Team Members
  • Responsible for the proper handling and management of hazardous waste generated in their work area.
  • Perform other assignments as required

Required Skills & Qualifications

  • Demonstrated knowledge of basic manufacturing and assembly processes together with work measurement and work standards.
  • Proficient in technical writing, good documentation skills; attention to detail is critical
  • Able to read and interpret engineering drawings is required
  • Demonstrated analytical expertise including ability to plan, resolve problems effectively, and establish priorities.
  • Understanding of DOE, 6-Sigma, Lean Manufacturing desired
  • Intermediate level of computer skills in email, Word, Excel, PowerPoint, Access, Microsoft Project, and MRP/ERP
  • Demonstrated ability to communicate with customers and project company image to attract business.
  • Negotiation and conflict management skills together with demonstrated experience troubleshooting and problem-solving.
  • Ability to multi-task efficiently and adapt within a rapidly changing environment
  • Abilities listed in the General Requirements of Team Members
  • Able to work with a high level of accuracy and attention to details
  • Able to handle multiple tasks, have good organizational skills and a high level of energy
  • Demonstrated ability to communicate with customers and project company image to attract business
  • Computer skills-intermediate knowledge of e-mail, Microsoft Word, Excel, Access, Internet Explorer
  • Professional attitude and demeanor; problem-solving and prioritization skills
  • Abilities listed in the General Requirements of Team Members

Required Experience/Education/Training/Certification

  • Bachelor’s degree preferred
  • Minimum of 5 years of progressive experience within the functional area assigned


2222 East Pensar Drive
Appleton, Wisconsin, 54911
United States

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