IT Systems Administrator in Gardena, CA at Ducommun

Date Posted: 1/13/2020

Job Snapshot

Job Description

IT Systems Administrator

Job Description

Job Summary & Essential Functions:

Responsible forimplementation, availability, performance, maintenance, troubleshooting,repair and security remediation of the I.T. infrastructure including data centersand related systems, data backup methods and systems, client work stations and anti-virus and related systems.

Essential Functions

% of Time

• Maintain all aspects of the site I.T. infrastructure, resources.. This includes data center equipment and operations, hardware inventories, software licensing, applicable maintenance agreements, subscriptions and service contracts.

• Perform routine remediation of various security vulnerabilities such as certificates, patching, authentication, IIS, SNMP, SMB, printers and out-of-band (iLO, DRAC) equipment.

• Ensure maximum uptime of all data center and critical production system related computers by effective troubleshooting and resolution of Operating System and hardware issues.

• Ensure high availability of data including managing all aspects of data backup.

• Responsible for resolving Local Area Network (LAN) issues where applicable and coordinating with the Network Manager regarding network or other infrastructure changes, improvements and Wide Area Network (WAN) / LAN issues.

• Maintain liaison and communications with all departments regarding system activities.

• Prioritize, schedule, review and ensure the timely and complete resolution and documentation of site Help Desk system tickets.

• Assist in the maintenance of the Active Directory Schema and Group Policies while managing site specific User Accounts, Security and Distribution Groups and related change requests.

60%

• Work as required during nights and weekends to support urgent site or IT needs

• Responsible for the administration, maintenance, troubleshooting and repair of specific enterprise applications, including ERP and related applications, when directed.

• Ensure compliance with established anti-virus and related standards

• Execute Standard Work activities.

• Assist team in troubleshooting and support tasks when circumstances warrant.

• Perform and document Disaster Recovery drills for the site when directed.

• Support the I.T. Security, Applications Development, Training / Audit and Network Staff, and the IT Operations staff of other sites to accomplish I.T. Department and Company goals.

• Regularly schedule meetings with site leadership as part of a continuous process improvement/customer focus activity

35%

• Responsible for the proper handling and management of hazardous waste generated in their work area.

• Performs other duties as assigned including leading projects and participation in project committees

5%

Skills & Qualifications

Required Experience/Education/Training/Certifications:  To perform this job successfully, an individual must possess the outlined experience level, education, training, minimum years of experience, product or industry knowledge plus any certifications in order to be considered. 

  • Bachelor’s degree preferred. HS Diploma or GED required.

  • 5 years experience in maintenance, troubleshooting and resolving issues with server and client hardware and operating systems and applications including Microsoft Active Directory, TCP/IP, file and print services, anti-virus and Microsoft Office

  • Experience with McAfee Admin for Endpoint Security and Application Control, highly desired

  • Experience in ELK scripting and Dockers, highly desired

  • Previous IT experience within a manufacturing environment is a plus.

  • Help Desk management software experience.

  • Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified I.T. Professional (MCITP) preferred

  • Microsoft Office 365 experience preferred

  • Proficiency in MS Office including intermediate knowledge in Word and Excel.

  • Demonstrated experience with ITIL, COBIT, or other IT control frameworks; ITIL preferred.

    Required Skills & Qualifications: 

  • Experience across a range IT disciplines including infrastructure and data center technologies.

  • Demonstrated experience in IT service and support.

  • Keep current with trends and issues in the IT industry, including current and evolving technologies and prices.

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.

  • Maintain professional appearance and a proactive, customer oriented attitude.

  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.

  • Ability to effectively organize, prioritize, multi-task and manage time.

  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.

  • Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.

  • Ability to exercise strict confidentiality in all matters.

  • Ability to multi-task, think creatively and work proactively as part of a cross functional team both within and outside of the I.T. department.

  • Must be detail oriented, able to take direction and prioritize while multi-tasking.

  • Must be flexible and able to adapt to a changing environment.

  • Must have excellent written and verbal communication skills.

    Physical Demands (reasonable accommodations may be made, if necessary):

    Physical Abilities                                        Lift /Carry     

    Stand - Occasionally                                   10 lbs or less - Frequently

    Walk - Occasionally                                     11-20 lbs - Occasionally    

    Sit - Continuously                                        21-50 lbs - Occasionally                

    Climb – Occasionally                                  51-100 lbs - N/A

    Crawl - Occasionally                                   Over 100 lbs - N/A

    Squat or Kneel - Occasionally                  

    Bend - Occasionally                                    Push / Pull

    Fine Manipulation - Occasionally             10 lbs or less - Occasionally

    Reach Outward - Occasionally                 10-20 lbs - Occasionally

    Reach Above Shoulder - Occasionally   20-50 lbs - Occasionally    

    Drive - Occasionally                                    50-100 lbs - N/A

                                                                            Over 100 lbs - N/A

    N/A (Not Applicable) - Activity is not applicable to this occupation

    Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day)

    Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

    Continuously - Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

    Other Physical Requirements:

  • Ability to speak, see and hear other personnel and/or objects.

  • Ability to communicate both in verbal and written form.

  • Ability to travel within the facility, within region, and nationally by car and plane.

  • Capable of using a telephone and computer keyboard.

    Work Environment and Safety Equipment Required: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

  • Office environment and light manufacturing environment

  • Ability to wear Personal Protective Equipment (PPE)  

Ability to travel to other sites occasionally    


268 E. Gardena Road
Gardena, California, 90248
United States