Quality Manager in Appleton, WI at Ducommun

Date Posted: 11/24/2020

Job Snapshot

Job Description

Quality Manager

Ducommun is a global provider of innovative manufacturing solutions for customers in the aerospace, defense and industrial markets.  Here in Appleton we specialize in the manufacturing of printed circuit board assemblies for industrial, aerospace, and defense industries, supplying necessary parts for mission critical products! 

Job Description

Job Summary & Essential Functions:  
Ensure all products manufactured are built and tested to quality standards. Lead quality programs and direct standards.

Position reports to:  General Manager/dotted line to Director of Corporate Quality

Essential Functions:

  • Provide day-to-day leadership for quality assurance programs and influence of attitudes toward people, departments and company teamwork in general.
  • Guide the quality team in terms of present and future requirements
  • Promote the concept of individual responsibility for quality assurance
  • Set the standards for interdepartmental actions and integration of quality planning with product and operations planning.
  • Set standards for good relations and communications with customers and regulatory agencies.
  • Determine effect of quality requirements and regulations on all segments of facility activities.
  • Lead efforts to identify and obtain regulatory approvals
  • Direct department and facility toward continual dedication to prevention of defects, continuous improvement and lean manufacturing/Six Sigma concepts.
  • Participate in recruiting, selection, and development of all operations personnel through maintaining discipline and personnel relations, interviewing screened applicants. Provide input for hiring, terminations, transfers, salary adjustments and promotions.
  • Determine specific quality goals and objectives. Support facility fiscal and schedule goals.
  • Stimulate timeliness, decisiveness, and clarity of quality decisions and assure that criteria are appropriate to meet goals.
  • Direct the evaluation of processes and records through audits and trend analysis for current and future requirements.
  • Manage vendor base to assure quality and on-time delivery parts are received.
  • Maintain appropriate ISO certification requirements and coordinate registration activities as management representative.
  • Adhere to the General Requirements of Team Members
  • Responsible for the proper handling and management of hazardous waste generated in their work area.
  • Perform other assignments as required

Skills & Qualifications

Required Skills & Qualifications: 

  • Knowledge of auditing processes
  • Demonstrated project management experience—planning, budget, allocation of resources.
  • Demonstrated project management experience—planning, budget, allocation of resources.
  • Negotiation and conflict management skills together with demonstrated experience troubleshooting and problem-solving.
  • Excellent written and verbal skills to interact with people at all levels inside and outside Ducommun
  • Proficient in technical writing with good documentation skills
  • Knowledge of regulatory requirements (UL)
  • Working knowledge of SPC, TQM
  • Lean Manufacturing, Six Sigma, ISO, and Mil Specs, as applicable
  • Demonstrated ability to communicate with customers and project company image to attract business.
  • Intermediate level of computer skills in email, Word, Excel, PowerPoint, Access, and MRP/ERP.
  • Leadership skills—people management, meeting facilitation, and customer support
  • Ability to multitask efficiently and adapt within a rapidly changing environment
  • Exceptional organization skills are required, with emphasis on attention to details
  • Abilities listed in the General Requirements of Team Members

Equal Opportunity Employer Veterans/Disabled


2222 East Pensar Drive
Appleton, Wisconsin, 54911
United States

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Equal Opportunity Employer Veterans/Disabled