Business Relationship Manager in Warren, RI at Ducommun

Date Posted: 5/21/2023

Job Snapshot

Job Description

Magnetic Seal has anopportunity for a Business Relationship Manager to join our team!  Magnetic Seal, LLC adivision of Ducommun is an award winning companyserving the aerospace industry as the partner of choice for high quality, valueengineered seal solutions that consistently meet or exceed our customers’quality and delivery expectations.  Thisopportunity will be located onsite in Warren, Rhode Island.

Position Summary
The Business Relationship Manager withinthe MagSeal Team is responsible for managing all existing house accounts and willsupport a growing pipeline of aerospace business developmentopportunities.  This position requiresextensive drive, along with demonstrated effective project managementcapability.  A key to success for thisrole will be to establish and sustain strong relationships at strategic levels withinour key accounts.

Essential Functions:
- Manage the Customer Relationship Team (inside sales) team development activities and goal setting
- Department responsibilities include: contract management, pricing management, metric management, proposal generation and department process documentation.
- Forecasting activities tied to load capacity (Sales and Operational Planning).
- Support our annual targets for site goals including bookings, backlog and sales revenue.
- Support converting inbound leads to sales opportunities with new and existing customers.
- Develop and deliver presentations to customers when needed.
- Support wider sales team as required.
- Perform other duties as required.

- Collaborate with MagSeal Engineering regarding new customer seal developments and requested design proposals.
- Collaborate and provide guidance to our Sales Representatives and Distributors regarding new aerospace business activity.

Metric Ownership
Collect, analyze, and present Bookings, Billings and Backlog data to upper management along with Sales Director while collaborating with Finance at site.

Leadership Qualities:
- Must be an effective communicator, manager and decision maker with sound judgement.
- Results oriented with a bias for action while driving standardization & simplification.

Skills and Behavior
- Must be able to effectively communicate at the customer level in terms of process, function and quality.
- Demonstrates honesty, integrity, and conduct that conforms to MagSeal values and culture.
- Exceptional project management, organizational, planning, and time management skills with the ability to professionally influence others.

- Bachelor’s Degree in Business or a related field.
- Minimum of three (3) years’ experience in business or a related field -Aerospace or technical field is preferred.
- Experience of Customer Management with a demonstrated track record improvingcustomer satisfaction.
- Excellent verbal, written, and presentative communication skills.
- Travel is expected 10% of the time.
- Prior Sales experience is a plus!

Equal Opportunity EmployerVeterans/Disabled

365 Market Street
Warren, Rhode Island, 02885
United States


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Equal Opportunity Employer Veterans/Disabled